Conditions d’utilisation

# Terms of Service

**Last Updated: May 29, 2026**

Welcome to Pinkyloo ("we", "our", "us"). These Terms of Service govern your access to and use of our website located at **pinkyloo.com**, including any purchases made through our online store.

By accessing our website, creating an account, or placing an order, you agree to these Terms of Service.

## 1. Acceptance of Terms

By using this website, you confirm that:

- You are at least 18 years old or have the consent of a parent or legal guardian.
- The information you provide is accurate and up to date.
- You agree to comply with all applicable laws and regulations.

If you do not agree with these Terms, you must not use this website.

## 2. Customer Accounts

Customers may create an account to access certain features of the website.

When creating an account, you may be required to provide:

- Full name
- Email address
- Phone number
- Billing address
- Shipping address

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that contain false information or are used in violation of these Terms.

## 3. Products and Availability

Pinkyloo offers jewelry and related accessories for sale within Morocco.

We make every effort to ensure product descriptions, images, and pricing are accurate. However:

- Product colors may vary depending on screen settings.
- Minor variations may occur between product photographs and the actual product.
- Product availability is not guaranteed.

We reserve the right to discontinue or modify products at any time without notice.

## 4. Orders

Once an order is placed, you will receive an order confirmation.

We reserve the right to refuse, cancel, or limit any order for reasons including:

- Product unavailability
- Pricing errors
- Suspicion of fraudulent activity
- Incomplete or inaccurate customer information

## 5. Pricing and Payments

All prices displayed on the website are shown in Moroccan Dirhams (MAD) unless otherwise stated.

Prices may be changed at any time without notice.

Payment methods available at checkout may include:

- Cash on Delivery (COD)
- Bank card payments
- Other payment methods offered by our payment providers

Orders will only be processed after successful payment validation where applicable.

## 6. Shipping and Delivery

We currently deliver within Morocco.

Delivery times are estimates and may vary depending on:

- Location
- Carrier availability
- Public holidays
- Weather conditions
- Other circumstances beyond our control

Pinkyloo shall not be held responsible for delays caused by shipping providers or events outside our reasonable control.

## 7. Returns and Refunds

Returns and refunds are subject to our Refund Policy.

Customers must review the Refund Policy before making a purchase.

## 8. User Information

To process orders and provide customer support, we may collect information including:

- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order history

This information is used solely for operating the store, fulfilling orders, customer communication, and legal compliance.

For more information, please review our Privacy Policy.

## 9. Intellectual Property

All content available on pinkyloo.com, including but not limited to:

- Logos
- Product photographs
- Product descriptions
- Designs
- Graphics
- Text
- Branding elements

is the exclusive property of Pinkyloo and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

## 10. Prohibited Activities

You agree not to:

- Use the website for unlawful purposes.
- Provide false or misleading information.
- Attempt to gain unauthorized access to our systems.
- Interfere with website functionality.
- Upload malicious software or harmful code.
- Copy or exploit website content without authorization.

## 11. Limitation of Liability

To the maximum extent permitted by applicable law, Pinkyloo shall not be liable for any indirect, incidental, consequential, or special damages arising from:

- Use of the website
- Purchase of products
- Delayed deliveries
- Website interruptions
- Third-party service failures

Our liability shall not exceed the amount paid for the product giving rise to the claim.

## 12. Disclaimer

The website and all products and services are provided on an "as available" and "as is" basis.

We make no guarantees that the website will be uninterrupted, error-free, or free from harmful components.

## 13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Kingdom of Morocco.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Morocco.

## 14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on this website.

Your continued use of the website after such changes constitutes acceptance of the revised Terms.

## 15. Contact Information

For any questions regarding these Terms of Service, please contact us:

**Website:** pinkyloo.com

**Email:** contact@pinkyloo.com

**Business Name:** Pinkyloo